There is no fixed amount for switching to a different mattress passport provider. In practice, what it costs depends on three things: what your current contract says about termination and data transfer, how much work it is to transfer the existing data to a new system, and whether the QR code on your mattresses must continue to point to the same location or not.
That last point is often the most underestimated part. A product passport is hosted for ten years, and the QR code on the mattress points to a fixed location. If that location changes during a switch, it must happen in a way that does not break the link with previously sold mattresses. That is a technical matter, not a cost item that you can simply compare between providers.
What your current contract determines
The first place to look is not at the new provider, but at the agreement you already have. It typically states whether a notice period applies, whether charges are levied for exporting data, and whether the provider is obliged to supply data in a usable format. Some contracts address this explicitly, others are silent on it, and that difference determines in practice whether a switch is a matter of weeks or months of negotiation.
It is worth asking about this before a switch becomes necessary, not only when you are dissatisfied with the current service. A provider that is transparent about export and termination also gives an indication of how that provider handles your data during the contract period. For those who want to know more about this before signing a contract, you can find the knowledge base with explanations for each situation background on what belongs in such an agreement.
The technical side: transferring data
A product passport consists of more than a few product characteristics. It contains, depending on what the delegated act will require, data on materials, origin, maintenance and possibly repair and recycling information. All that data must be transferred to the new system during a switch, in a format that is correctly displayed there. The more mattress models you carry and the further back the history goes, the more work that is.
The cost of this is therefore not only with the new provider, but also with the time your own organisation spends checking whether everything is correct after the migration. A provider that takes this work off your hands typically charges a fee for it; a provider that only opens a technical channel and leaves the rest to you is cheaper on paper but shifts the costs to your own time.
What happens to the QR code
Because the QR code on the mattress must continue to work for ten years, the most important question in a switch is not what the new provider charges per passport, but how the transfer of existing codes is arranged. Can the existing code continue to point to the same URL, with only a technical switch in the background? Or must a new code be placed on already sold mattresses, which in practice is hardly feasible? This is one of the first questions worth asking a new provider, and it strongly determines whether a switch is simple or not.
Why a fixed amount is missing
Because these three factors differ per company, a provider who mentions a fixed transfer amount without further questions is usually giving an estimate based on an average scenario, not based on your situation. A realistic amount only emerges after looking at the number of models, the volume of existing data and the conditions of the current contract. An overview of how such amounts are structured can be found on the page with prices and what is included in them.
If you are not yet ready for a transfer, but do want to know where your own situation stands in relation to the regulation, you can have that investigated in a few questions without any obligation being attached to it. For concrete questions that come up frequently, such as what happens to data during a transfer, there is also an overview of frequently asked questions.
If you are considering a transfer or want to first see what applies to your company, then a non-binding quick-scan is a good starting point to determine which questions you should ask a provider before a price is quoted.